Practical PM Fundamentals with Agile Basics Implementation

Intermediate

9:00am - 5:00pm (2-Days)

Pre-requisite: No

INTRODUCTION

“Structured project management ensures clear planning, controlled execution, and consistent delivery of outcomes.”

Many projects fail not due to a lack of effort, but because of unclear scope, weak planning, inconsistent monitoring, and unstructured communication.

This course is designed as a practical program to equip participants with a solid foundation in project management, complemented by simplified Agile practices that are easy to understand and apply.

Participants will learn how to define project scope and outcomes, develop executable plans, track progress, manage risks, issues, and changes, and report project status clearly to stakeholders.

The training approach is hands-on, with a strong focus on templates and work routines that can be immediately adopted after the training.

WHO SHOULD ATTEND?

  • Project managers (new or experienced)

  • Project coordinators and project team members

  • Officers and executives responsible for managing initiatives or deliverables

  • Unit heads or team leaders involved in cross-functional projects

COURSE OBJECTIVE

To equip participants with a solid and practical foundation in project management, enabling them to apply core project management concepts, establish clear project foundations, develop executable plans, monitor progress effectively, manage risks, issues, and changes in a structured manner, and apply simplified Agile principles to enhance visibility, speed, and delivery discipline in real-world projects.

LEARNING OUTCOME

  • Understand the core concepts of project management (scope, time, cost, quality, risk, and stakeholders) and apply them in real projects.

  • Establish a clear project foundation through project charters, defined scope, and success criteria.

  • Develop a practical implementation plan using Work Breakdown Structure (WBS), milestones, ownership (PIC), and dependencies.

  • Track progress and report project status effectively to support decision-making.

  • Manage risks, issues, and changes in a structured way and practice professional escalation.

  • Apply simplified Agile principles to enhance visibility, speed, and delivery discipline.

By the end of the course, participants will :

TRAINING METHODOLOGY

  • Face-to-face, hands-on training

  • Intensive role plays and simulations of real service situations

  • Communication drills (scripts, tone, response structure) with immediate feedback

  • Workshops to build templates: WhatsApp, email, phone, escalation, and complaint trackers

  • Output package (scripts, templates, and trackers) for immediate workplace application

COURSE CONTENT

Module 1: Project Management Fundamentals (What Good Projects Look Like)

Objective: To provide participants with a foundational understanding of project management, including the distinction between projects and operations, common causes of project failure, key roles, and the standard project lifecycle.

  • Projects vs operations

  • Common causes of project failure

  • Key roles: sponsor, project manager, project team, stakeholders

  • Project principle: Plan → Execute → Track → Report → Close

Module 2: Scope, Deliverables & Success Criteria

Objective: To enable participants to define clear project scope, expected deliverables, and success criteria, translating ambiguous requests into actionable project charters.

  • Writing a simple Project Charter

  • Defining in-scope vs out-of-scope, assumptions, and constraints

  • Mapping stakeholder expectations

  • Hands-on activity: turn a vague request into a clear charter and defined scope

Module 3: Planning & Scheduling

Objective: To equip participants with practical skills to structure project work, assign ownership, and schedule milestones for effective execution.

  • Work Breakdown Structure (WBS)

  • Milestones, ownership (PIC), and basic timelines

  • Dependencies and sequencing of tasks

  • Hands-on activity: build WBS, milestones, and timeline

Module 4: Tracking Execution (Status That Helps)

Objective: To teach participants how to monitor project progress effectively and provide concise, actionable status updates to support decision-making.

  • Project plan vs action tracker

  • Meeting cadence and escalation paths

  • Short status reports: progress, blockers, next steps

  • Hands-on activity: prepare a one-page status update

Module 5: Risks, Issues & Change Control

Objective: To enable participants to identify, assess, and manage project risks and issues, and implement structured change control processes.

  • Risks vs issues and their importance

  • Simple mitigation planning

  • Scope change process (change requests)

  • Hands-on activity: build a basic RAID Log

Module 6: Simplified Agile (Practical for All Teams)

Objective: To introduce participants to practical Agile principles and practices that can be applied across teams to improve visibility, collaboration, and delivery discipline.

  • Agile principles explained in simple terms

  • Kanban boards and iterations

  • Stand-up meetings, reviews, and retrospectives

  • Hands-on activity: convert project plan into an Agile board and run a mini sprint simulation

Module 7: Advanced Planning & Resource Realities

Objective: To enable participants to prioritize project tasks based on value, plan basic team capacity, and manage bottlenecks to ensure realistic and executable project plans.

  • Value-based prioritization

  • Basic capacity planning

  • Bottleneck management

  • Hands-on activity: strengthen Day 1 project plan

Module 8: Stakeholder Management & Steering

Objective: To equip participants with skills to effectively map stakeholders, plan communications, provide actionable updates, and escalate professionally to support project decision-making.

  • Stakeholder mapping and communication planning

  • Writing steering updates that drive decisions

  • Professional escalation skills

  • Role-play: steering update delivery and Q&A

Module 9: Building a Project Governance Package

Objective: To guide participants in consolidating key project governance documents and tools into a cohesive, practical toolkit for managing projects efficiently.

  • Project charter, scope, and success criteria

  • RACI matrix for roles and responsibilities

  • RAID log, change request log, and decision log

  • Status pack and action tracker

  • Agile board and cadence

  • Hands-on activity: build a complete Project Toolkit Pack

Module 10: Real-World Simulation (End-to-End Project Delivery)

Objective: To consolidate learning by applying project management techniques in a realistic scenario with typical project pressures, ensuring participants can respond effectively to changes and risks.

  • Project scenario with “pressure events” (scope changes, new risks, delays)

  • Outputs: updated project plan, RAID log, status report, and steering update

Module 11: Group Presentation & Finalization

Objective: To validate and refine project management outputs through structured group presentations and facilitator feedback, culminating in a ready-to-use project toolkit.

  • Group presentations (5–7 minutes per group)

  • Facilitator feedback on clarity, realism, control, and communication

  • Final output: complete, ready-to-use Project Toolkit Pack

Project Management & Agile Delivery

Project Management & Agile Delivery

19-20 January 2026

9:00am - 5:00pm

2-Days

SH insights Services (SA0632854-A)

Level 41, Vista Tower, The Intermark

348, Jalan Tun Razak

50400 Kuala Lumpur

Malaysia

+603 2703 8253

connect@sh-insights.com

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